Susan Schoutsen
Head of Talent,
Sendcloud
Netherlands
I’m the Head of Talent at Sendcloud, where I lead our House of Talent. We’re not your standard HR department—we aim to be way cooler and, more importantly, way simpler. With my background in Work & Organizational Psychology, my focus is on making the employee experience easy to understand and deeply human. After navigating a massive hyper-growth phase during the pandemic, my mission now is all about stabilizing and ensuring our people are the true drivers of our business impact. I’m a firm believer that we accelerate the business best when we prioritize personal connections and strip away the corporate fluff. I’m here to make work better, one simple connection at a time.
Sessions
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23-Apr-2026Main StageAdaptability = Scalability: Turning Global Hiring into an Operating Advantage
