As technology advancements continue to drive organizational strategies, employers are adopting innovative benefits technologies to modernize employee benefits delivery and keep pace with the future workforce. Mercer’s 2025 Benefits Technology Trends research revealed that 65% of employers view HR technology as the biggest driver of changing benefit priorities in their organizations. Central to this transformation are three core themes:
• Employers are moving towards centralized benefits platforms that streamline administration, improve data integration, and enhance the employee experience.
• Employers are personalizing their benefits offerings to better meet diverse employee needs across age, life events, and individual preferences. 
• Employers are integrating AI into their benefits strategies, specifically to enhance analytics and insights, deliver a personalized benefits experience, and provide proactive support for employees such as burnout detection.

Join Mercer as we discuss the cost of missed opportunities for organizations that aren’t adopting benefits technology, and the impact of missing out on minimizing costs, boosting engagement, and optimizing benefits delivery.