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HR Tech 2026 Agenda

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AI Lab: How Is AI Transforming Global Benefits Delivery Today?

23 Apr 2026
Get Connected - AI Users Lab
AI Labs

AI has the potential to transform global benefits delivery, and this transformation journey today falls under three broad themes:
- Generative AI and 1st generation assistance for employees
- Insights and curation, leveraging AI to bring insights to benefits leaders and a curated experience for employees
- Autonomous action, where agentic AI automates processes and executes tasks

Join this AI Lab to see how Darwin is bringing these capabilities to life in a real-world environment, delivering a next-generation experience for both employees and HR leaders.

Speakers
Andrew Owens, Darwin Chief Technology Officer - Mercer

Topic

AI Automation & Agentic Systems

Learning Objective 1:

Identify how generative AI and intelligent assistance can enhance the employee experience.

Learning Objective 2:

Evaluate how AI-driven insights and curation can enable better decision-making for benefits leaders while delivering more relevant experiences to employees.

Learning Objective 3:

Understand how agentic AI can automate benefits processes, reduce administrative burden, and improve operational efficiency.