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Home HR Tech 2026 Agenda AI Lab: How Is AI Transforming Global Benefits Delivery Today?

HR Tech 2026 Agenda

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AI Lab: How Is AI Transforming Global Benefits Delivery Today?

23 Apr 2026
Stockholm AI Labs
AI Labs

AI has the potential to transform global benefits delivery, and this transformation journey today falls under three broad themes:
- Generative AI and 1st generation assistance for employees
- Insights and curation, leveraging AI to bring insights to benefits leaders and a curated experience for employees
- Autonomous action, where agentic AI automates processes and executes tasks

Join this AI Lab to see how Darwin is bringing these capabilities to life in a real-world environment, delivering a next-generation experience for both employees and HR leaders.

Speakers
Andrew Owens, Darwin Chief Technology Officer - Mercer

Topic

AI Automation & Agentic Systems

Learning Objective 1:

Identify how generative AI and intelligent assistance can enhance the employee experience.

Learning Objective 2:

Evaluate how AI-driven insights and curation can enable better decision-making for benefits leaders while delivering more relevant experiences to employees.

Learning Objective 3:

Understand how agentic AI can automate benefits processes, reduce administrative burden, and improve operational efficiency.