Managing frontline workforce skills is uniquely challenging - spreadsheets quickly become outdated, compliance risks increase, and leaders lack real-time visibility into who is qualified to do what on the shop floor. In this interactive frontline AI Lab, we explore a common frontline skills management challenge through a realistic, day-to-day operational scenario from the user’s point of view.
Through a live, step-by-step walkthrough, you’ll see how a modern frontline skills management system supports the creation and continuous maintenance of a live skills matrix, helps identify coverage gaps across shifts and teams, and enables audit readiness with minimal administrative effort. The session highlights where automation and emerging AI capabilities reduce manual work, improve skills visibility, and support better frontline workforce deployment decisions.
This is not a traditional demo. It’s a guided, real-world demonstration designed to spark discussion, reflection, and practical takeaways for frontline HR, operations, and safety leaders.