Employee Engagement & Experience During Transformational Change at IKEA
05 Mar 2025
The Saloon - Hall 10
Core Session
At Ingka Group, our vision is to create a better everyday life for the many people. As we transform IKEA into a fully omni-channel retailer, we are focused on making IKEA more affordable, accessible, and sustainable—all while delivering seamless digital experiences for both customers and employees.
With over 5,000 tech and data professionals in Group Digital, we are constantly innovating to enhance our digital IKEA experiences, improve how we connect with customers, and empower our co-workers to fulfill customer needs more efficiently.
However, during times of rapid change, the risk of losing top talent increases. In this session, we’ll share how we are driving engagement and enhancing the employee experience to retain and empower our workforce, ensuring they stay motivated and committed through transformation.
With over 5,000 tech and data professionals in Group Digital, we are constantly innovating to enhance our digital IKEA experiences, improve how we connect with customers, and empower our co-workers to fulfill customer needs more efficiently.
However, during times of rapid change, the risk of losing top talent increases. In this session, we’ll share how we are driving engagement and enhancing the employee experience to retain and empower our workforce, ensuring they stay motivated and committed through transformation.
Topic
Learning/Reskilling
Learning Objective 1:
Strategies for maintaining employee engagement during large-scale business and digital transformation.
Learning Objective 2:
How IKEA’s digital teams are creating better experiences for both customers and co-workers.
Learning Objective 3:
Practical insights on retaining talent in times of change.