Discover how to meet the challenges of the AI era while maintaining compassion and a people-first approach in this inspiring keynote by Therése Götsten, Chief People Officer of Ingka Group, the largest IKEA franchisee. Therése will reveal how the world’s largest home furnishing brand is transforming into an omni-channel retailer, creating a more affordable, accessible, and sustainable IKEA that positively impacts both people and the planet. Gain insights into how IKEA’s 5,000 passionate tech and data professionals are creating exceptional digital experiences to innovate customer engagement, empower co-workers, and fulfill customer orders. Plus, you’ll learn how IKEA is using new ways of working, co-worker motivation and leadership by all to create a better shopping experience for their 657 million store and 3.8 billion online visitors yearly.