Skip to main content
Loading

Adapt, Connect, Succeed: The Power of Benefits Digitization

05 Mar 2025
Tech Talks Theatre - Hall 10
Tech Talk
Technology is integral to adapting at speed and transforming business processes in the face of continuous crises. It’s the foundation that underpins and future-proofs your people, rewards and benefits strategy.

As employees' expectations and experiences evolve, a forward-thinking digital benefits strategy becomes essential for organizations and individuals to thrive. Leveraging benefits technology allows employers to achieve more while minimizing administrative burden and uncertainty. It streamlines transactional activities, ensures compliance, and mitigates operational risks. Ultimately, this positively impacts employee experience and their perception of their employers.

Our benefits technology trends research found a market shift towards prioritizing AI, centralizing operations and data insight in the face of rising benefit costs, and ensuring global consistency for benefit teams and employees alike. 

Nearly 50% of total HR budgets are being allotted to technology, yet the two key drivers in 2024 behind this are:


The need for greater consistency and centralization across regional and global teams
The use of AI technology for analytics and employee reporting

With most people trying to do more with less in the current economy, it makes sense that consolidation, centralization and using AI tools for efficiency and admin-heavy tasks are top priorities for HR teams.
Speakers
Iain Clack, Commercial Director, Darwin - Mercer
Ting Lye, Proposition Development Manager - Mercer